Personal Information:

• Name, email address, phone number
• Service address and location information
• Payment information (processed securely by third-party providers)
• Service preferences and history

Usage Information:

• Device information (browser, operating system, device type)
• Usage patterns and app interactions
• Log files and cookies

• To provide and improve our services
• To match you with appropriate service professionals
• To process payments and send confirmations
• To communicate about your bookings and account
• To send promotional offers (with your consent)
• To ensure safety and security of our platform
• To comply with legal obligations

We may share your information with:

• Service Professionals: Contact details and service requirements to fulfill your booking
• Payment Processors: Payment information for transaction processing
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your explicit consent for specific services

We never sell your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your data:

• SSL encryption for data transmission
• Secure servers with limited access
• Regular security audits and updates
• Employee training on data protection
• Two-factor authentication for sensitive operations

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Opt out of marketing communications
• Data portability (receive a copy of your data)
• Lodge a complaint with data protection authorities

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve our service
• Provide personalized content and recommendations
• Enable social media features

You can control cookies through your browser settings, but this may affect service functionality.

We retain your information for as long as necessary to:

• Provide services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@urbanklean.in
• Phone: +91 81250 78774
• Address: 1ST Floor A block, 12-2-709/B/13, H no 2-89/BSWA/A-1203, Lingampalli, K.V.Rangareddy, Serilingampally, Telangana, India, 500019